Last Updated: [05/11/2024]
At Dog Car Seat, we want you to be satisfied with your purchase. If you’re not happy with your item, you may return it under the following conditions:
1. Return Eligibility
- You may request a return within 3 days of receiving your item.
- The item must be in its original, unused condition, with all tags and packaging intact.
2. Return Process
- To initiate a return, please contact us at [[email protected]] with your order number and reason for return or click here to contact us.
- Once we approve your request, we’ll provide instructions on how to return your item.
3. Refunds
- After we receive and inspect the returned item, we’ll process your refund to the original payment method within [7 days].
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of receiving it. We’ll arrange for a replacement or refund at no additional cost.
5. Contact Us
If you have any questions about our return policy, please reach out to us at [[email protected]].