Last Updated: [05/11/2024]

At Dog Car Seat, we want you to be satisfied with your purchase. If you’re not happy with your item, you may return it under the following conditions:

1. Return Eligibility

  • You may request a return within 3 days of receiving your item.
  • The item must be in its original, unused condition, with all tags and packaging intact.

2. Return Process

  • To initiate a return, please contact us at [[email protected]] with your order number and reason for return or click here to contact us.
  • Once we approve your request, we’ll provide instructions on how to return your item.

3. Refunds

  • After we receive and inspect the returned item, we’ll process your refund to the original payment method within [7 days].

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of receiving it. We’ll arrange for a replacement or refund at no additional cost.

5. Contact Us

If you have any questions about our return policy, please reach out to us at [[email protected]].